The centre located at 161 Greenbank Rd. and is the operated by Sykes Assistance Services Corporation, which has a contract with the Ontario Ministry of Health. Nurses will provide general health information, help identify symptoms and connect callers to local health care services.
"We chose Ottawa for this latest call centre because we wanted to bolster our complement of bilingual nurses," said Sykes spokesperson Adam Jones in a statement.
A ribbon-cutting ceremony was attending by Mayor Jim Watson and officials from OCRI. The economic development agency said it was involved in attracting the operation to Ottawa.
Sykes operates six centres across Canada, providing services such as customer service, legal, and roadside assistance.
---
Quelle/Source: Ottawa Business Journal, 01.12.2011
Bitte besuchen Sie/Please visit:
