The site, www.gautengonline.gov.za, which is run and managed by the GSSC, forms part of the centre's drive to implement e-government services. Along with its contact centre, the Web portal is supposed to improve access to services and information in the province.
For the past two days, users logging onto the portal receive a message stating the “requested service is not currently available”.
Despite receiving detailed questions from ITWeb on the reasons why the site is offline, the GSSC declined to offer any details.
“There is a technical problem with the Web portal. Our technicians are working on it and we will advise as soon as they are done,” says GSSC spokesman Emmanuel Mdawu.
The agency has come under fire for several key projects since the provincial government took the decision to migrate all technology-related projects to the GSSC in an effort to standardise the processes and platforms.
Most recently, it was re-incorporated into the Gauteng finance department following financial concerns. The GSSC was placed under supervision, primarily because of its long list of financial troubles, including a payment backlog of R1.7 billion, which it owed to hundreds of suppliers to public hospitals and schools.
It has struggled with the online schools initiative it inherited from the Gauteng Department of Education. Following several delays, the initiative to build province-wide 25-seat computer labs with Internet and e-mail capabilities, is scheduled to connect 2 042 schools by May.
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Autor(en)/Author(s): Audra Mahlong
Quelle/Source: ITWeb, 10.02.2010
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