According to Public Service and Administration Minister and Chairperson of the Governance and Administration Cluster, Geraldine Fraser-Moleketi, the e-Government Gateway project is one of the cluster's major projects for this year. Speaking during the parliamentary briefing week in Parliament, Cape Town, this morning, Minister Fraser-Moleketi, said the first phase of the e-government Gateway project would launch Internet portals and brand them to the general public.
A call centre with 24-hour access will also be established.
'As part of the project's second phase, the capacity to conduct two-way transactions online will be developed, so that citizens may make applications for ID books, birth and death certificates and social grants online,' said the minister.
The public will also be able to use the facilities to make payments for law violations such as speed fines.
The Gateway will to allow people access to services through the Internet portal itself or through a number of intermediaries, including mobile services, urban malls and the Multi-Purpose Community Centres.
Minister Fraser-Moleketi said: 'The services of government will be listed according to 'life events' of the service users rather than reflecting the complexity of the machinery of government.'
Quelle: all Africa
