The biometric identification system available across the bank’s network of 138 branches provides the latest solutions in national identity during banking services. Aimed at improving efficiency and speed of transaction processing, the NID enables accurate data capture during banking transactions, especially when opening new accounts.
The new facility enhances customer experience with a one-touch customer identification and transaction authentication process. In line with the Omani Government’s e-governance initiative, the new facility is faster, convenient and risk free for secure banking transactions.
AbdulRazak Ali Issa, Bank Muscat Chief Executive, said, “As the flagship bank in Oman, Bank Muscat is proud to take the lead in introducing the new biometric system which reiterates the bank’s success in defining new trends in banking services and improving customer experience. The bank’s dynamic ‘Let’s Do More’ vision reflects the readiness to leverage on investments in state-of-the-art technology and services to further increase efficiency and improve customer service. Bank Muscat enjoys an edge in hi-tech products and services in tune with the country moving towards e-governance.”
To authenticate banking transactions, the national identification card is required to be inserted in the biometric machine and customers have to validate their identity by scanning their finger print on the machine. The one-touch process is convenient, faster and risk-free for secure transactions. The unique facility is available across the entire network of branches across the Sultanate.
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Autor(en)/Author(s): Robin Amlôt
Quelle/Source: CPI Financial, 09.09.2014