AbdulRazak Ali Issa, Chief Executive, said: “As the flagship bank in Oman, Bank Muscat is proud to take the lead in introducing the new biometric system which reiterates the bank’s success in defining new trends in banking services and improving customer experience. The bank’s dynamic ‘Let’s Do More’ vision reflects the readiness to leverage on investments in state-of-the-art technology and services to further increase efficiency and improve customer service. Bank Muscat enjoys an edge in hi-tech products and services in tune with the country moving towards e-governance.”
AbdulRazak Ali Issa added: “The new biometric system reflects our commitment to provide the ‘best in class’ service as Bank Muscat continues to invest in cutting edge technology and IT infrastructure. It is this dedication and commitment to service that has made Bank Muscat the flagship bank in Oman. Our ability and flexibility to adapt, innovate and provide customised solutions have made us unique in the market.”
To authenticate banking transactions, the national identification card is required to be inserted in the biometric machine and customers have to validate their identity by scanning their finger print on the machine. The one-touch process is convenient, faster and risk-free for secure transactions. The unique facility is available across the entire network of branches across the Sultanate.
A keen perception of customer requirements has enabled the bank to develop products and services in line with the current and emerging needs. Continuous innovation of products has resulted in customers reaping valuable benefits.
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Quelle/Source: Oman Daily Observer, 06.08.2014
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