Mohammed Saidan, Head of Network Section at the Office of the Dhofar Governor and Minister’s Office, termed this to be an e-focus effort by the government to get the different departments functioning within an electronic framework that should make for more transparent and focused government services and facilities to people in the area. “One way or the other, everyone is connected electronically. Some kind of training will pave the way for greater e-government services,” he said. Saidan, however, admitted that this was not as easy task, due to many complexities, most important of all, data security. “The government functionaries have to go (through) rigorous training to understand the process and then they will be in a position to deliver the services to the people.”
According to Dr Maher Muhamad Salam, Programme Manager at ICON-INSTITUT, the whole idea behind the project is to change the mind-sets of both providers and beneficiaries. “Everyone is using some kind of technology individually in terms of his or her connectivity on social media and many other networks. The whole idea here is to bring technology to the workplace and reap the fastest possible governance.” Talking about the bottlenecks the team met during the project’s development, Dr Maher said: “It is all about mind-set. Along with the networking and physical aspects of the work, we are doing constant interactive sessions with all the functionaries who have to deliver e-governance services.
This gives us the opportunity to understand their problems and sort them out instantly. We want to convey it to all the functionaries that improving businesses is everyone’s responsibility and this should not be left only to the IT departments. This misconception has to be addressed seriously,” Dr Maher said. Commenting on the timeline for the project, Dr Maher said, “It is a long process. In 2014 we have to (undertake) several projects, (with) Dhofar Municipality, the Minister’s office and the Directorate of Water Resources. In 2015, we will move to enterprise based solutions etc. and gradually to other departments.”
According to ITA sources, the Oman Government Network is a nation-wide telecommunication infrastructure interconnecting government agencies. It aims to support other e-Government initiatives and to ultimately improve public services. Oman Government Network is to link all ministries and government entities and enhance the delivery of the e-services provided by them. “This state-of-the-art network service will have the capability of supporting data, voice and video over the same infrastructure and will ensure service delivery according to predefined Service Level Agreements. This network has been designed to cater to the potential and justified demand for convergence and the advances of technologies in a digital society.”
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Quelle/Source: Oman Daily Observer, 03.02.2014
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