Liaoning province created an e-participation website, Min Xing Wang, back in 2003 for citizens to evaluate government projects and file “complaints about specific officials”, said Xuelian Chen, the Centre’s Director of International Cooperation. People can also consult with the government or propose ideas under certain topics on the website.
The website is monitored by a team of 120 officials who “document and rate the complaints and ideas”, Chen added. A dashboard displays how many complaints each city in the province has received and how many have been processed successfully. The government is then able to analyse this information to inform its policy making.
Due to the size of the country and the nature of its political system, public service innovation is driven by the local government, Chen told FutureGov. “China is an authoritarian state and this means that it is very hard to make a difference at the central level.” Policies are determined by the centre, but the challenges are very much local, so the implementation of the policies is “quite diversified” across the provinces, she added.
Data collected by the Centre for Chinese Government Innovation has shown a decrease in government innovation since 2012, she said. Local officials have told the Centre that they lack support to innovate from the central leaders: “The biggest challenge for local government innovations is whether they can get support from and be encouraged by the central government.”
---
Autor(en)/Author(s): Medha Basu
Quelle/Source: futureGov, 13.08.2014
Bitte besuchen Sie/Please visit:
