New Zealand Rural General Practice Network chairman, Dr Jo Scott-Jones, made the comments on the day (Wednesday Sept 4th) the Opotiki Telehealth Project was launched by Health Minister Tony Ryall.
Read more: Telehealth Represents the Future of New Zealand Healthcare
Prepared by the New Zealand State Services Commission, the report draws from the experience of 2226 New Zealanders who completed the 2012 Kiwis Count survey on public satisfaction with government services.
Read more: New Zealand reviews use of online citizen services
That's one avenue some councils may push down in the coming year as Local Government New Zealand (LGNZ) tries to build a platform for such procurement and group services companies.
Over the last six months LGNZ has launched a push for a Queensland-style approach to shared services and procurement that is already saving Queensland councils more than A$100 million per year.
Read more: Local Government NZ pushing for shared services and procurement
The Telecommunications Interception Capability and Security (TICS) Bill would, with a warrant, force telecommunications companies and online service providers like Google and Apple to give the GCSB access to users' private information.
Telcos would also have to consult with the GCSB when developing new products and services.
Read more: NZ: Concerns new spy bill will hold Kiwi ICT companies back
Government, healthcare and software development are some of the leading areas shaping up the New Zealand IT market. But retaining talented staff is one of its biggest challenges.
In June, the New Zealand government released an ICT strategy stretching to 2017 with the aim of creating a one-stop shop for all government support and advice, looking to save about $100 million a year in the next four years.