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Monday, 8.07.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001
The traffic department and e-Government Authority (eGA) really deserve big congratulations for making the annual renewal of vehicle registration so easy. The new online renewal facility is now available for vehicles satisfying two criteria (a) the vehicle must be not more than four years old and (b) insurance should be with one of the companies listed on the website. If both conditions are satisfied, the online form and payment process are very simple and the renewed 'token' is delivered by registered post within three to five days! All this without leaving your desk!

However, I request eGA to make one small improvement. When delivery option is selected as PO box, currently there is only one field to enter just a box number. This is okay for an individual having his own PO box.

Since delivery to home addresses does not work properly in case of apartments, many people have no choice but to use their company's PO box number for receiving correspondence. If an extra text field (called additional information) could be introduced along with box number in the online form, and this field also gets printed on the label with the box number, then additional location information (like department name) can also be entered online while applying.

This will ensure that the letter reaches the individual concerned smoothly at the correct location.

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Quelle/Source: Gulf Daily News, 25.11.2014

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