According to research by Skoch Consultancy, an IT industry research firm, competition between state governments to attract inward investment from businesses and improve the citizen experience has helped push up spending on e-government. The report's authors found that e-governance had contributed to a reduction in corruption in areas like land records, and customs clearances for exports and imports.
"While the spending on e-governance is posting a 23 per cent increase year-on-year, the overall figure is still very low and the number of sites still far and few," said the report. "Given the fact that these projects are delivering so well, there is a need to substantially hike this spending. E-governance projects in India are no longer just a fancy idea nor are they merely a source of big orders for hardware or software vendors. They are now an integral part of any serious governance effort."
Quelle: Public Sector Technology & Management, 09.11.2004
