The system transforms citizen-centric service delivery system through information & communication technology (ICT). As many as 26 services of eight departments would be available to people across the state via single web access point State Service Delivery Gateway (SSDG) through Common Service Centres (CSC) and Lokvani centres.
These services would be consolidated under 'State Portal' in all the districts. UP would become the first Indian state to implement e-governance on mega scale.
The departments covered are food & civil supplies; training & employment; handicap welfare; social welfare; panchayati raj; urban development; revenue; and women welfare and child development.
The 26 services include applications and certificates related to caste, income, domicile, employment registration, loan to handicapped persons, old age pension, family benefit scheme, marriage and illness grant, copy of Kutumbh' register, birth/death certificates, khatauni, ration card, pension for widows, financial and legal assistant to dowry sufferer women etc.
State chief secretary Jawed Usmani had recently inaugurated a training workshop here aimed at ensuring proper implementation of e-governance. Warning against laxity, Usmani directed the departments to ensure that infrastructure development and officials' training was completed.
UP is the only big state' to have adopted this IT-based citizen-specific service delivery system on this scale, said a senior government official.
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Autor(en)/Author(s): Pankaj Shah
Quelle/Source: The Times of India, 02.08.2012
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