RMC officials expect that within one year, about five per cent of tax-payers will switch over to internet and kiosk-based payment modes in the city. The kiosk works like an ATM, where residents can come and pay their taxes at any time in the day without standing in lines.
The civic body is one of the first in the state to introduce such a system. "At present, people pay their dues either at different city civic centers or through post offices and have to wait in queues often," an RMC official said. "At the kiosk, citizens can pay their due by cheque and cash. Within two months of installing the kiosk at Amin Marg, many people started using it. This system will help us manage crowds and save citizens' time as well," the official added.
Other services like professional tax and housing scheme EMI collections will be added to the kiosk in a phased manner.
RMC also allows paying taxes through its website, using credit cards. Officials say 618 people have used the website in last three months to make payments. RMC collects around Rs 140 crore annually from property tax and water charges in the city.
The civic body has already been running various e-governance and M-governance services for its citizens which include 15 SMS-based services, for which it recently bagged a national award.
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Quelle/Source: The Times of India, 20.07.2011
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