As per Information, India’s Department of Information Technology has, through sought suggestions from all State Governmenst on the draft Electronic Service Delivery Bill-2011.
Under the National e-Governance Plan, the core IT infrastructure in the form of State Wide Area Networks(SWANs), State Data Centres (SDCs) and one lakh Common Service Centres (CSCs) to enable delivery of public services to the citizens were being established.
The proposed Act would make it mandatory for all Departments to deliver public services in electronic mode also from a cutoff date and would be required by all government departments to identify the basket of citizen centric services to be delivered through electronic means alongwith the stipulated timelines and service levels for each service.
Each department would have to fix the timelines for mandatory electronic service delivery. However, no department would exceed a cutoff date fixed for the country. Its benefits would include efficient, transparent and reliable delivery of web enabled public services in a definite and time bound manner to citizens, thereby transforming Governance.
The implementation of the Act would be monitored by Electronic Services Delivery Commissions to be constituted at both Central and State levels.
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Autor(en)/Author(s): Amit Vaid
Quelle/Source: ABC Live, 21.05.2011
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