IfG.CC - The Potsdam eGovernment Competence Center

Strategic Vision:
The President's vision for reforming government emphasizes that "government needs to reform its operations "how it goes about its business and how it treats the people it serves." The vision is guided by three principles:

• Citizen-centered, not bureaucracy-centered;
• Results-oriented; and
• Market-based, actively promoting innovation.

Electronic government is one of the five key elements in the President's Management Agenda and Performance Plan (August 2001) for achieving the vision. E-Government is critical to meeting today ’s citizen and business expectations for interaction with government. It will enable agencies to align efforts as needed to significantly improve service and reduce operating costs. When E-Government initiatives deploy effectively, conducting business with the government is easier, privacy is protected and security provided. Citizens and businesses can visit one point-of-service online or by telephone that reflects the "United States Government."

Our vision combines successful online operating practices with the federal government ’s human capital and physical assets to build a "click and mortar"enterprise. In this vision, organizations serve citizens, businesses, other government and federal employees. Our goal is that services and information will rarely be more than three clicks away when using the Internet. Achieving this vision requires that agencies integrate and simplify their operations.

Office of Management and Budget