The Maryland Transportation Department last month unveiled its revamped Web site at www.smarttransportation.com. The site offers a portal to information about all modes of transportation in the Old Line State.
The EU Commission is not the only federal-like institution with a difficult reform process: ten years after the US Government Performance and Results Act (GPRA), policy-makers and practitioners are still grappling with fundamental methodological issues.
Read more: Lessons from Reform of the U.S. Federal Government: The ''Results Act'' 10 Y. On
Americans want it all when it comes to electronic government: convenient service and protection for their personal information.
Close to half of all U.S. citizens expect that if they give personal information to a government Web site, the government will do a better job of providing them with services. But almost half also worry that the government might also be able to invade their privacy. And about 40 percent agree with both statements.
Read more: USA: Another View: Poll reveals the next e-government challenge
Almost every e-government initiative includes a plan for old systems to be shut down when new ones make them obsolete, but with e-rulemaking, some systems may be looking forward to a longer and more productive life.
It’s been a busy month for the General Services Administration’s Office of Citizen Services and Communication, which oversees the FirstGov Web portal.