IfG.CC - The Institute for eGovernment

Singapore might be a small island country in Southeast Asia, but it has recently had big wins with its e-government programs. Its recipe for success? Creating services based on the actual needs of the citizens, rather than the needs it assumes they have, said Singapore Chief Information Officer Chan Cheow Hoe.

“In the past, the government thinks that they know what you want, and that's probably the biggest mistake in the world,” said Hoe, speaking Thursday at the AWS Government, Education and Nonprofits Symposium.

When Singapore’s government realized traffic congestion was delaying ambulances, it launched a crowdsourcing app to solve the issue, according to Hoe.

Alexander Horstmann, a lecturer at Bremen University, Germany yesterday presented a paper to Chulalongkorn University’s Faculty of Political Science.

Singapore was also second, behind Sweden, when it comes to the Internet's political impact - which measured, among other things, how a government used the Web to inform and engage with citizens, and whether main political parties had websites and campaigned online.

The new eRegister Portal (eregister.mfa.gov.sg), has a new user interface and additional features, allowing Singaporeans to eRegister using web-enabled mobile phones.

The Hawker Management System will help make interactions between NEA and its tenants easier, and improve the integration with other government agencies in the management of tenancy transactions and licensing of more than 15,000 hawker stalls, a NEA spokesman told FutureGov.

Cybersecurity posture involves balancing usability, cost, and security, says national security agency head David Koh, who explains how glitches in Singapore's e-government systems should be managed.

Being an early adopter of technology, Singapore's public sector may very well be susceptible to vulnerabilities inherent in legacy systems, but this does not mean the country's e-government systems need a complete overhaul.

Two countries previously signed agreement establishing partnerships to spread public awareness on AI, transfer knowledge

Egypt’s Minister of Communications and Information Technology Amr Talaat has met with Singapore’s Ambassador in Cairo Dominic Goh, to discuss ways of enhancing bilateral cooperation in communications and information technology (CIT).

During the meeting, Talaat reviewed Egypt’s digital strategy and efforts to achieve digital transformation. Part of these official efforts include building Egyptian citizens by providing training programmes in the field of CIT.

Start-ups in Singapore eyeing the European Union (EU) market will become the first in the world to benefit from a scheme enabling them to open a bank account in the Baltic nation Estonia without needing to travel there.

This benefit comes with enrolment in Estonia's e-residency scheme, which allows non-citizens to perform e-government and e-business transactions in the country. These include setting up a company and a bank account.

Estonian Economy and Infrastructure Minister Urve Palo signed on Friday an agreement between Estonia and Singapore, with the aim of cooperation in the information and communication technology (ICT) sphere, LETA/Postimees Online reports.

"This is great recognition for the whole of the Estonian ICT sector, and in particular because Singapore has entered into similar agreements with few countries," said Estonian Economy and Infrastructure Minister Urve Palo. "Similar to Estonia, Singapore is a highly developed IT-country and the cooperation agreement opens doors for Estonian entrepreneurs."

A copy of the summary information from different hospitals will be held at a central repository, while links and pointers will be provided should care providers require more details information, stored under different care providers’ own systems.

The contracted was awarded to a consortium comprising of Accenture, Oracle and Orion Health on 25 June 2010. The first phase implementation is expected to last until June 2012.

ACCESS is a non-profit think tank and consulting group, looking around the world for best practices in healthcare to transmit the knowledge to others. Dr. Haseltine shared with FutureGov, how the Singapore Government has been able to achieve its success in the healthcare sector, and what lessons can be derived and applied to other countries.

“What makes a good city is not just about having a good vision, public participation, technical competencies, or even the adoption of smart technologies. These are all important, but they are second order requirements that can only be built on a foundation of good governance,” Ho told the conference of global city leaders and officials.

Barely two months into its operation, DoctorPage has more than 300 doctors on its database with an active real-time appointment booking system. The e-health portal is created to bring convenience to users. It is a free portal for patients with clean pages that are extremely easy to navigate, whether they are looking for doctors by specialty or by location.

Speaking to over a hundred senior IT decision makers from some of Asia’s fastest growing cities, Quek highlighted how GIS technology is the glue of Big Data for city planning.

What does it take to create a tech product for government and how can enterprise tech companies achieve this quickly? Singapore’s Infocomm Media Development Authority and DataRobot tell all.

Over the past two years, governments were under immense pressure to deliver digital public services quickly. But building a vaccine registration portal or contact tracing app isn’t straightforward. Some say there is too much red tape, while others lament that it takes a long time to build new tech tools from scratch.

Claims the new facility will showcase combined human and robotic processes to 'set new standards of customer experience'

Hyundai Motor Group has revealed initial details of its first ‘smart urban mobility hub’.

The company says the new facility – located in Singapore – and known as the Hyundai Motor Group Innovation Center Singapore (HMGICS), will redefine the future of mobility production and set new standards in customer experience when it opens on 21 November 2023.

Indonesia and Singapore have agreed to establish cooperation in the field of electronic governance, which is the implementation of government activities using technology.

The agreement was marked by the signing of a memorandum of understanding (MoU) between Indonesias Administrative and Bureaucratic Reform Minister Yuddy Chrisnandi and Singapores Communications and Information Minister Yacoob Ibrahim.

An NGO has filed criminal charges against State-Owned Enterprises Minister Rini Soemarno for authorizing Indonesian communications provider Telkom to build a data center in Singapore, partly owned by a Singapore parastatal, that would host Indonesian government data.

In its report to the National Police in Jakarta late on Wednesday, the watchdog group Indonesia Club said it had no issues with the data center serving corporate clients, but that its proposed hosting of Indonesia’s e-government services violated state intelligence and electronic communications laws.