Most government return on investment and business case methodologies don’t measure the very real and quantifiable benefits that accrue to citizens and businesses from e-government investments.
One reality of globalization is that businesses can move their operations more easily than ever before. This is forcing cities, states, provinces, and countries to compete more vigorously in a host of areas to attract and retain businesses and knowledge workers. Tax laws, the legal system, and the regulatory environment, are critical to a company's decision on where to locate. Other factors such as the quality of life, education, and infrastructure also shape the view of how attractive the business climate is in a particular jurisdiction. The sum of how a government competes along these dimensions is a gauge of its economic competitiveness.
