Today, analytics, artificial intelligence (AI), and machine learning (ML) have become big business. Throughout the 2020s, Harvard Business Review estimates that these technologies will add $13 trillion to the global economy, impacting virtually every sector in the process.
One of the biggest drivers of the value-add provided by AI/ML will come from smart cities: cities that leverage enhancements in such technologies to deliver improved services for citizens. Smart cities promise to provide data-driven decisions for essential public services like sanitation, transportation, and communications. In this way, they can help improve the quality of life for both the general public and public sector employees, while also reducing environmental footprints and providing more efficient and more cost-effective public services.