And where in government is innovation easiest to find?
Where do advances in good government take place, and what constitutes “smart” anything in a time when buzzwords run rampant in the tech environment? A panel of experts from all levels of North Carolina government gathered to hash out the definition and discuss where they look for ideas when it comes to moving their respective organizations forward.
Weiterlesen: US: What Is Considered 'Smart' Government in the Digital Age?
Greg Reeder, the head of government industry strategy at Adobe, said data analytics holds the key to improve the citizen experience with government.
The public’s satisfaction with the federal government is growing. Just look at the 2016 report by the American Customer Service Index (ACSI). It says citizen were happier with federal websites and the services they provide more last year than at any other time since 2012.
Weiterlesen: US: Connect, personalize and understand to improve the citizen experience
A survey released earlier this year looks at how smart cities projects are developing in smaller jurisdictions nationwide.
Residents of Queen Creek, Ariz., wanting to build, say, a swimming pool no longer need to head down to city hall to consult with officials about how to apply for the building permit or other details related to the project.
Weiterlesen: US: Small Cities Go 'Smart' by Developing More Direct Relationships with Residents
The EHR vendor is enabling patients to consult with physicians either over the web or through a mobile app.
EHR vendor Allscripts has selected the Vidyo.io platform from Vidyo to power virtual consultations directly embedded into the Allscripts FollowMyHealth patient portal.
On-demand video visits can be launched directly from the patient portal workflow, with the aim of simplifying remote consultations between physicians and patients.
Weiterlesen: US: Allscripts picks Vidyo to add telehealth features to patient portal
Future efforts may involve predictive analytics as city contemplates the future of putting public information to work for a better quality of life.
Boston is famously a college town, and as such, this time of year brings hordes of students — both returning and new — to the city in need of a place to live.