IfG.CC -
Institute for eGovernment

More cities and states should adopt a smart video surveillance system to enhance public safety and ensure a safer Malaysia for both tourists and locals, said Deputy Tourism, Arts and Culture Minister Khairul Firdaus Akbar Khan. 

Khairul today visited the Kuala Lumpur Command and Control Centre in Bukit Jalil and saw the capabilities and capacity of CCTV operations in the city centre. 

London-based Commonwealth Business Council director-general Dr Mohan Kaul said the Malaysian Administrative Modernisation and Management Planning Unit (Mampu) and the Malaysia Development Corporation had successfully introduced IT in government departments to enhance work efficiency and improve public delivery system.

The guidelines are to assist the enterprise operators secure their critical information and avoid being easy targets for unwanted intruders.

"With the guidelines, it will indirectly boost SMEs participation in e-commerce in the country.

Malaysia’s Ministry of Home Affairs (KDN) has extended a contract for Datasonic to supply the chips used in its biometric passports, polycarbonate biodata pages and passport booklets themselves by another year.

The chip deal adds 104.78 million Malaysian ringgits (approximately US$23.86 million) to the deal’s total value.

Malaysians will recall that 10 years ago they had no other avenue than to queue up or wait for their number to be called when applying for MyKad, passports and even settle telephone, electricity and water bills. And when multiple transactions are involved, the counter-hopping ritual starts.

Not anymore. Thanks to e-Service, now one can do almost anything ranging from work, business and many more all within the comfort of the home or office.

He said this was especially essential as the development corridor would see rapid growth in information communication technology, with the state government itself implementing the e-government concept.

"Communication infrastructure development, especially in high-speed broadband (HSBB), is an important element for Iskandar Malaysia to attract investors," he said at the launching of the TM Sports Carnival at Dataran Bandaraya Johor Baharu, here Friday.

Goh Hong Ching says the development must focus on accessibility, efficiency, affordability and future-ready architecture to enhance the quality of life.

An urban planning expert has called for the Bandar Malaysia project to exemplify the qualities of a future-ready township, ensuring it benefits the local residents.

Universiti Malaya’s Goh Hong Ching said integrating green and smart city components would be essential in achieving this goal.

Malaysia has long been at the forefront of digital transformation. Over the decades, efforts have continued to overcome challenges surrounding digitalisation – namely, by broadening nationwide connectivity, enhancing the flow and handling of data, and building cohesive connections between the advanced technologies.

With the COVID-19 pandemic having upended the way societies operate, the government had to accelerate the digitalisation of many public services to minimise disruption and ensure that people can continue accessing them without compromising public health and safety.

Speaking at the 10th Pacific Sociological Association Conference of the Asia (APSA 10) recently, he said while the use of Internet in Malaysia had seen a major increase over the years, the high fees imposed by Internet access providers needs were causing a stagnation and needed to be brought down to an affordable level.

Citing an example, he said those who do pay for broadband connection spent about between RM50-RM80 per month.

• Smart city initiatives in KL, Pg, JB, Putrajaya enhance mobility, safety, citizen engagement
• Partnerships, talent, governance & ecosystem building drive Malaysia’s AI city transformation

In Shenzhen, one of China’s most digitally advanced cities, technology now ensures public order in ways that once required an army of municipal workers.

“I was privileged to visit a command center in China recently,” said Ahmad Zaki Zahid, chief operating officer of Digital Nasional Berhad (DNB). “Cameras are everywhere, and the algorithms detect if rubbish is left uncollected. Automatically, a ticket is sent to the city council to clear it. And there’s no human intervention.”

• AI, data integration, and a digital twin are reshaping how DBKL runs KL
• 5000+ CCTVs, predictive analytics and AI drive KL's smarter, safer city vision

Kuala Lumpur is stepping into the future, using artificial intelligence (AI) to transform itself into a smarter, safer, and more livable city. At the heart of this effort is the Kuala Lumpur Command & Control Centre (KLCCC) in Bukit Jalil, which is fully owned and managed by Dewan Bandaraya Kuala Lumpur (DBKL) or City Hall.

However, few in Malaysia are familiar with the Global Information Technology Report (GITR). It is perhaps time that we acquaint ourselves better with the GITR.

1MOCC was set up in November 2012 to create a single point of contact for citizens to get in touch with all participating government departments and ministries. The public can use five channels to communicate with the government - telephone, SMS, fax, email and social media.

Malaysians will soon enjoy faster, easier access to a wide range of public services with the launch of MyGOV Malaysia, a one-stop mobile application that marks a major step in the government’s digital transformation journey.

Set to be launched next month under the GovTech initiative, MyGOV Malaysia will serve as a unified digital gateway, offering citizens, civil servants and businesses 24/7 access to government services, without the need for physical visits or navigating multiple websites.

MSC Malaysia’s presence within the GCC area is set to be further enhanced by its special high level executive roundtable meetings with Technology decision makers of key Government Departments of U.A.E. during the Gulf IT Expo (GiTEX), which is currently being held at the Dubai World Trade Centre.

Four of the top MSC Malaysia-status ICT Services companies ranging from those involved in Software Applications and Services, Electronic Government Solutions, System and Network Security to Outsourcing Solutions and Services, also represented the ICT sector at this executive meeting. The companies are KOMPAKAR, SKALI, Orea Technologies, and Solsis.

• The Malaysian government has announced the launch of GovTech and MyGovCloud, which are intended to encourage digital adoption among businesses and citizens nationwide.
• Open source has helped organizations from various sectors transform and modernize, including healthcare and automotive.

Open source has revolutionized technology by enabling users to understand how code operates and accelerating the creation of the most cutting-edge software. Instead of attempting to handle everything alone, it allows the reuse and recycling of code, making it simpler to collaborate and achieve goals.

Environmental information a key area for public participation, says United Nations E-Government Survey 2014.

Malaysia is looking to make its progress towards environmental sustainability more transparent. This month it released data and rankings of the environmental efforts made by every state in the country. Here’s why it is publishing this information and the challenges that it’s facing.