Text of speech by Secretary to the President Lalith Weeratunga at the eGov track of eAsia 2009 on “Leadership: The most critical success factor of eGovernment”.
e-Government is a diffused neologism used to refer to the use of information and communication technology to provide and improve Government services, transactions and interactions with citizens, business and other arms of Government.
e-Government therefore is all about improving the quality of delivery of Government services to the public, to business and within the whole of Government. ICT is only a tool.