A look at products from three vendors that can help agencies move key processes online
Ever since the E-Government Act of 2002, electronic forms have become all the rage at agencies. And what's not to like? When properly implemented, e-forms promise to cut time and costs from agency business processes.
When agency back-office staffers key in data from paper forms, the amount of time required and the potential for error are great. By contrast, e-forms allow the general public, agency staffers, contractors and agencies to accurately complete forms with text fields that can automatically be filled in from available data to achieve increased efficiency.