The 2016 United Nations E-Government Survey reports a positive global trend towards higher levels of e-government development. Countries in all regions are increasingly embracing innovation and utilizing ICTs to deliver services, increase transparency and engage people in decision-making processes.
The E-Government Development Index (EGDI) is based on three components: provision of online services, telecommunication connectivity, and human capacity. According to the 2016 survey, the list of countries leading in E-Government development is ranked as follows: