The fragmented nature of the EU's digital single market is preventing many small businesses from reaping the benefits of the Internet and ICTs
"The European Union’s Digital Agenda – one of the flagship initiatives of the Europe 2020 Strategy – firmly recognises the revolutionary potential that information and communication technology (ICT) offers to boost growth, increase productivity and improve the welfare of citizens and consumers.
The evidence that supports greater use of ICT and advances in the Digital Single Market are convincing: even in times of recession and sluggish growth prospects, the Internet contributed on average 3.8% to the EU’s gross domestic product in 2010 and it is forecasted to grow exponentially in coming years. In the leading Internet economies, including the United Kingdom, Sweden, Denmark and the Netherlands, the Internet accounted for as much as 7.2%, 6.6%, 5.8% and 4.3% of GDP in 2009, respectively.