KMD, IT provider to the Denmark government, and the National Library of the Netherlands join a growing roster of more than 200 government agencies worldwide who have adopted IBM's content management offerings, including The North Carolina Utilities Commission, The New York State Tax Department, The New York State Lottery, and the California County Recorders, Assessors and Clerks Offices.
KMD, IT Provider to the Danish Government
KMD chose IBM's e-infrastructure technology, including Content Manager, DB2 and WebSphere MQ software as well as an IBM eServer zSeries solution, to power its nationwide e-government offering for the Denmark government. The solution will be the largest content management installation in the Nordic region and will enable more than 275 local governments to digitize and manage more than 600 million citizen documents, including e-mails, faxes and online forms that are submitted on a daily basis.
Now, more than 115,000 government employees will be able to gain immediate access to critical documentation including tax statements, health care claims, unemployment records and building permits from their desktops. This process will relieve the local government offices of storing unnecessary paper and keep citizen records updated by the minute, in an effort to offer better customer service. The government also expects to increase operational efficiencies by 30 percent, and slash unnecessary paper costs.
The National Library of the Netherlands
The National Library of The Netherlands recently implemented IBM's content management technology to digitally preserve millions of historical and recent documents including books, periodicals and scientific papers, which can be easily managed and retrieved in the new system, built to scale up to over 500 terabytes.
The IBM content management solution is based on Content Manager, WebSphere Application Server and Tivoli storage management software. IBM disk and tape storage products and an IBM eServer pSeries solution were implemented by IBM Global Services. The National Library of the Netherlands will save an estimated US$5 million annually, and the solution guarantees large scale storage and long-term accessibility of electronic documents, publications and images, helping to preserve the cultural heritage of the Netherlands.
About IBM Content Manager
The IBM® Content Manager portfolio, based on DB2, provides the enterprise content management infrastructure to store, access and manage the full spectrum of digital information generated by e-business. Large collections of scanned images, facsimiles, electronic office documents, XML and HTML files, computer output, audio, and video can be managed. Integrating content with line of business, customer service, enterprise resource planning, digital asset management, distance learning, Web content management, or other applications can accelerate business process automation across the enterprise. See www.ibm.com/software/data/cm for more details.
Quelle: Internet wire, 21.01.2003
