New South Wales (NSW) is to build a single, centralised payments system for all agencies in the state to use, tender documents have revealed.
Service NSW - the agency charged with bringing together all citizen-facing public services - has published documents seeking commercial interest in building the new system to handle online payments made by citizens.
The platform will provide “end-to-end” payments capability, the documents state, from when citizens make online credit card payments to providing refunds and back-end financial management. It is intended to be up and running by the end of 2015.
The system will first be adopted by Service NSW, before being made available to all public service agencies in the state. It will be developed by multiple vendors using an agile project management approach, the documents reveal.
Service NSW is also opening a string of ‘one stop shops’ across the state, to allow citizens to get information from any public service agency in the same place.
The agency’s website, service.nsw.gov.au, is bringing together online transactions from across agencies, such as applying for a senior citizen’s card or registering a car. The single payments engine will allow the integration of these systems behind the scenes.
The Australian Capital Territory government is looking to provide a citizen-facing service that is similar to Service NSW with its Access Canberra scheme, announced in December.
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Autor(en)/Author(s): Joshua Chambers
Quelle/Source: futureGov, 26.01.2015
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