Adelaide Business Development Analyst Tony Tsaousoglou said the ‘CityChat’ service of the council portal (www.adelaidecitycouncil.com) provided a real-time online communication channel to enable direct access to staff members while the customer remains in their existing channel of preference.
“The City Chat has been of enormous benefit to our customers, particularly those who may be elderly, have a hearing impairment or who may have a physical disability,” he told FutureGov Asia Pacific.
Weiterlesen: Australian council's CityChat connects govt to citizen
And a Health spokeswoman says new legislation will be needed before the introduction of the Gillard government's $467 million personally controlled e-health record system in July 2012.
While an announcement on the successful tenderer for the $218m smartcard and public key infrastructure is still pending, the spokeswoman said NASH had not been a mandatory requirement for the initial sites.
A council of Tasmanian ICT leaders will meet next month to reassess government approach to IT development in the financially troubled state, with expectations its members will focus heavily on economic advantages to be gained from the National Broadband Network (NBN) rollout there.
The $1 million digital futures fund, announced in August to direct the state’s digital economy, was one of few IT projects spared by the state’s treasury this week, which flagged $3.9 million worth of cuts to programs in industries such as e-health and education.
Weiterlesen: AU: ICT council to reassess Tasmanian development
During the 2010 election campaign, Health Minister Nicola Roxon committed $12.5m to hand-picked GP divisions – GP Partners in Brisbane, GP Access in the NSW Hunter Valley and Melbourne East – to act as lead sites for the government’s $467m personally controlled e-health record program.
Health department documents show each site received $4.83m in grant funding on February 2, bringing the total to $14.5m. The projects are due for completion by June 30 2012, when a PCEHR is supposed to be available for every Australian who wants one.
Mr Snowdon said the new Defence Joint eHealth Data and Information System, known as JeHDI, will link health data from recruitment to discharge and allow for treating health practitioners to access a patients complete health record.