The new Progressive National Party (PNP) government said it will make doing business with government more modern and easier.
Acting Governor Anya Williams while delivering the Throne Speech on behalf of the Premier Washington Misick-led government at the officially opening of the new session of the House of Assembly, in Grand Turk, on Friday, March 5th, 2021, said that for most islanders, it is hard to do business with government.
"The long waits and the lines have frustrated some and slowed the progress of others. We can do better," she said.
"Government will use technology as a development and economic tool and in the months ahead we will introduce E-Government as a Customer Service initiative. E-Government will bring more services online and make it easier for you to do business with the Government."
The Acting Governor said government will develop a digital identity platform and issue a mandatory electronic ID card that will give everyone secure online access to government services, fee payment, applications, and registration.
"Over time, all Government services will be accessible via e-identity and from your mobile device. In the months to come, the Government will hire a consultant to advise on the appropriate system that will streamline Information and Communications Technology (ICT) activities and processes across government ministries, departments, and agencies," she added.
"We will also hire a Chief Information Officer (CIO) to drive the implementation of E-government; manage all ICT assets, infrastructure, and projects and oversee its administration, focusing on creating a modern, responsive, and efficient public service to support national development and improved service delivery to the people."
She noted that e-government will improve the co-ordination among agencies and departments as we move towards a more joined up Government. "With ready access to employment statistics, the number of work permit holders, job functions, salary levels, and other key metrics, my Government can deal with immigration and labour issues in a timely manner," she added.
"E-government and government-as-a-service will create trust. They are transparent and they encourage accountability. Residents can complete functions such as: checking whether their NHIP and NIB contributions are up to date, applying and paying for police records, driving licenses, fishing licenses; as well as applying for crown lands and registering children for school, etc."
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Quelle/Source: Turks and Caicos Sun, 09.03.2021
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