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Online public services provided by the Portuguese state remained in the top three of the 33 countries analysed by Brussels for the ‘European e-Government Benchmark’ study according to a statement from the State Secretary for Administrative Modernisation, Joaquim Pedro Cardoso da Costa.

Portugal finished in the top three with a strong performance in three of the four categories subject to analysis.

With regard to “citizen-centred services,” the country turned in a second-placed ranking whilst third for “transparency” and the field of “key information technology facilitators”.

Factors explaining the latter result identified by the statement included the authentication mechanisms in place for the Citizen’s Card and the online provision of some national services. However, in terms of “cross-border mobility,” the European Commission evaluation places Portugal in eighth place with an average of 72 percent against the overall average of 53 percent.

The study also spanned the online public services available for activities ranging from setting up a company or changing residence, with Portugal coming in second place for its provision of virtual means under the “lose and look for a job” category with its 85 percent standing up against 61 percent for Europe as a whole.

The statement did not give details as to just which countries Portugal did better or worse than but did identify the report as saying Portugal particularly shone in terms of “owning and driving a vehicle” and “setting up your own business” with the second and third placed rankings for averages of 73 percent and 86 percent against European averages of 46 percent and 60 percent, respectively.

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Quelle/Source: The Portugal News, 26.06.2014

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