According to the report, EPS users, businesses and contracting authorities evaluated the system as both effective and user-friendly, particularly in terms of savings in time and money, transparency and secure procedures. Yet internet service, particularly outside Tirana, remains an issue. The report was conducted with the support of the Millennium Challenge Corporation Albania Threshold Program II (MCCA2), administered by USAID.
AmCham presented its findings and recommendations the Albanian Public Procurement Agency which manages the EPS, to representatives of the business community and public institutions that use the system, and to civil society organizations and international donors.
“U.S. assistance to Albania through both stages of the MCC Threshold Programs has aimed to improve the business and investment climate in the country by establishing a series of e-government systems that streamline burdensome administrative procedures and increase transparency, “ said the Director of Threshold Programs for the Millennium Challenge Corporation, Mr. Bruce Kay. “And while the reforms have made a substantial impact, in the long-term Albania’s civil society will increasingly play a more prominent role to ensure that services are continuously improved and are sustainable.”
AmCham conducted 300 face-to-face interviews and focus groups with businesses in all 12 districts of Albania, with contracting authorities’ procurement specialists, and with members of bid evaluation commissions. Interviews focused on access to EPS for public officials at the central and local government level and businesses that participate in public tenders, as well as on the system’s fairness, user-friendliness, transparency, and effectiveness.
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Quelle/Source: USAID Albania, 29.10.2010
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