IfG.CC -
Institute for eGovernment

In the EU28, 79% of households had access to the internet in 2013 and 76% had a broadband internet connection, compared with 55% and 42%, respectively, in 2007. Using the internet has become a regular activity, with 62% of individuals using it every day or almost every day and a further 10% at least once a week. On the other hand, 21% of individuals reported in 2013 that they have never used the internet, compared with 37% in 2007. These are the findings of a survey on the use of information and communication technologies (ICT) in households and by individuals in the 28 member states, plus Iceland, Norway and Turkey, published by Eurostat, on 18 December.

In each country, at least half of households had broadband internet connection in 2013. Finland (88%) registered the highest share of broadband connections, followed by Denmark, the Netherlands, Sweden (in 2012) and the United Kingdom (all 87%) and Germany (85%).

In most states, the majority of individuals used the internet every day or almost every day, with the highest proportions registered in 2013 in Denmark (84% of individuals), the Netherlands (83%), Luxembourg (82%), Sweden (81%), Finland (80%) and the United Kingdom (78%). Around one third or more of individuals in Romania (42%), Bulgaria (41%), Greece (36%), Italy (34%), Portugal (33%), Cyprus and Poland (both 32%) have never used the internet, while in six member states this proportion was below 10%.

With regard to the use of e-government, 41% of individuals in the EU28 used the internet to interact with public authorities or services in 2013, more than half of all individuals in Denmark (85%), the Netherlands (79%), Sweden (78%), Finland (69%), France (60%), Luxembourg (56%), Austria (54%) and Slovenia (52%).

Filing income tax returns online (44% of internet users who interacted with public authorities) was one of the main purposes for interaction in 2013, with the highest shares registered in Estonia (82% of e-government users), Denmark (74%), Lithuania (70%) and Portugal (69%). Other major purposes were to request personal documents online, with the highest shares recorded in Luxembourg (39%), Spain and Malta (both 34%), Sweden (31%) and Greece (30%), and to claim social security benefits, with the highest shares registered in Sweden (32%), France (30%), Romania and Slovenia (both 27%). The highest shares of e-government users who used websites to enrol in higher education or university were found in Slovenia (24%), Bulgaria (23%) and Italy (21%).

Finland (88%) registered the highest share of broadband connections.

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Quelle/Source: Europolitics, 18.12.2013

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