IT systems, implemented ever more widely in all branches of the economy, also increasingly become tools for integration of various stages of transport process, transport modes, and transport offer of different entities functioning on the market.
E-ticketing technologies are increasingly used as tools for integrating public transport worldwide.
Tanzania’s development vision 2025 has identified that kind of enabling environment that is essential for the nation to flourish economically, socially, politically and culturally. It has taken into account expected changes and trends in the world of tomorrow. The implementation of the Vision will have to include developing Tanzania's position vis a vis those changes, and the need to deal with them through hard work, initiative, skills, as well as to make use of the many opportunities that will appear and the resources available in our country.
Therefore it is not a surprise that TRC has launched a new simplified electronic ticketing system that will see the firm enhancing revenue collections as well as efficiency. An electronic ticket, often called e-ticket, is the digital ticket equivalent of a paper ticket. The term is most commonly associated with airline issued tickets. Electronic ticketing for urban or rail public transport is usually referred to as travel card or transit pass. It is also used in ticketing in the entertainment industry.
An electronic ticket system is a more efficient method of ticket entry, processing and marketing for companies in the airline, railways and other transport and entertainment industries. The Tanzania Railways Corporation (TRC) is a state-owned enterprise that runs one of Tanzania's two main railway networks.
When the East African Railways and Harbours Corporation was dissolved in 1977 and its assets divided between Kenya, Tanzania and Uganda, TRC was formed to take over its operations in Tanzania. In 1997 the inland shipping division became a separate company.
The e-ticketing system was launched over recently by Minister for Works, Transport and Communications, Eng Isaac Kamwele during an event that was attended by TRC board chairman, Prof John Kondoro and several government officials.
Eng Kamwele was optimistic that TRC will improve efficiency and control expenditures. He said the government had recognised the importance of using technology in service delivery, including ticketing.
We applaud the corporation for coming up with the electronic ticketing and e-cargo systems which had been designed in collaboration with e-government agency.
The TRC corporation will be doing business without the manual tickets. According to the minister minister in 2018/2019 TRC collected 39.7bn - but collections had now increased to 44.7bn. This is indeed good news and there is every reason to commend TRC operations for the country is now aiming to become a middle income country by 2025.
TRC board chairman, Prof John Kondoro said the government had directed the firm to establish an e-ticketing system in December last year. He said they hadcompleted installation of the system, and they are working on other directives which he said are meant to improve efficiency in service delivery.
He said the system was designed by local experts from TRC and e-government agency thus enabling the firm to save monies which were to be paid to hired experts from abroad. It is everyone’s hope that the new e-ticketing system will enhance revenue collections as the corporation was collecting a small sum with hand written passenger tickets. For the few months that the system operated on trials, TRC had collected a good income despite presence of the global covid-19 pandemic outbreak in the country. Passengers can now book their tickets online using tablets. In other words one doesn’t need to visit TRC offices to get a ticket since the online process has been simplified to enable anyone to get the tickets. All measures were aimed to improve service delivery to the public. We are told that the new system was tested at 71 railway ticket selling points countrywide and had been efficient. TRC operated the e-ticketing on trials for almost a year are satisfied that it can work properly and enhance services provision.
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Quelle/Source: IPPmedia, 08.04.2020
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