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Samstag, 23.11.2024
Transforming Government since 2001
The government is going to introduce e-service regulations soon keeping a provision to set up an e-service authority to create disciplined environment in electronic service (e-service) delivery and ensure quality service to the people, said a top official of the Ministry of Information and Communications Technology.

He said the draft regulations titled “e-Service Regulations 2013” which is now under process to launch anytime, has been prepared as per article 88 of Information and Communications Technology (ICT) Act 2006.

“We are going to introduce e-service regulations to ensure quality and standard electronic services in a disciplined way to the people against the backdrop of delivering of over 250 e-services in the public sector,” said ICT Secretary Md Nazrul Islam Khan (NI Khan).

He said there was no regulatory body to oversee the quality of e-services at the moment although hundreds of e-services were being created both in public and private sectors.

Immediately after gazette notification of the e-Service Regulations 2013, the ICT ministry will set up the e-service authority within a short span of time to create a disciplined environment and ensure quality e-services to the people, NI Khan said.

According to e-Service Regulations 2013, the e-service authority will enjoy power to give permission to well equipped and capable government and private organisations to provide e-services following the procedures.

It will also enjoy power to cancel or suspend the delivery of e-services if the service provider organisations fail to give service following the procedures, the regulations said.

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Quelle/Source: The Daily Star, 11.01.2014

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