As the usage of mobile devices such as phones and computers races ahead of traditional computer internet use, the resulting changes in public service delivery have been dubbed ‘Mobile Government” (M-Government).
M-Government takes public services and makes them available via mobile devices such as mobile phones and Palm Pilots (PDAs), bypassing the need for traditional physical networks.
The initiative has seen public services become more accessible and citizen-centric.
As more advanced mobile devices become more common, and faster rates of data transfer become possible, the Kenyan Government is expected to improve its M-Government services.
A recent study on Internet usage in Kenya indicated a strong increase in mobile internet usage, with mobile devices overtaking traditional PC access to the internet.
According to an article on the online Business Daily Africa, the study shows Kenya has the potential to improve its e-Government services and make them more inclusive with mobile devices acting as delivery channels.
“Both developed and developing countries have been experimenting with mobile delivery of public services for the last five to seven years,” Business Daily Africa said, “and there is plenty of experience to learn from for the newcomers to the M-Government agenda.”
“Developing countries seem to be ahead of the game this time around.”
The online source said the growth in mobile devices was partly the result of failed telecommunications policies and under-developed communication infrastructure.
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Quelle/Source: PS News, 18.05.2010
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