The training consisted of presentations on governmental portals and of practical exercises. A round table also took place in order to reflect on how Moroccan Multimedia Centres can offer dedicated services to citizens in accessing governmental information and services. This training session brought together trainers from the Department of Post, Telecommunication and New Technologies, the Ministry for the Modernisation of the Public Sector, UNESCO, Tanmia.ma (Moroccan Development Portal) and l’Atelier de Solidarité Numérique (local association working in the field of ICT).
This initiative takes place within the framework of the Moroccan e-strategy recommending the development of Multimedia Centres as important venues to sensitise citizens on the use of ICT and the access to e-government services. Morocco established a quality charter, Al Morchid, proposing ethical and technical criteria for Multimedia Centres. This charter promotes an economic model which ensures the sustainability of these centres. This Moroccan initiative corresponds to the recommendation made in the UNESCO World Report "Towards Knowledge Societies" concerning the increase of places of community access to information.
In the framework of the Innovative Teachers Forum (February 2008, Rabat), UNESCO and Microsoft organized a round table to evaluate community access initiatives in Morocco. Participants highlighted the existing initiatives carried out by public and private sectors, as well as by local associations in sensitising users on the potentials of ICT. One of the conclusions of this round table was to improve the synergy between the various initiatives in order to instigate the process of certification of multimedia centres on a national level.
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Quelle/Source: UNESCO, 02.07.2008
