2,095 administrative services are already provided on-line and 100 administrative units have introduced internal e-document turnover, the Head of the OPAC Managing Authority Monika Dimitrova-Beecher reported during the conference on E-Governance in Service of Citizens.
126 administrative units in the country have introduced quality management systems, 214 administrative units observe the standard service time of 20 minutes, 48 administrative units have improved access of people with disabilities to administrative services, and 10 administrative units can boast of an excellent level of "one-stop-shop" services.
In 2013, all central and local administrations, as well as the judiciary bodies, can apply for e-governance projects under OPAC. Two procedures are foreseen under Priority Axis
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Quelle/Source: 4-traders, 11.03.2013
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