This was said by Dato Paduka Dr Hj Ismail Hj Duraman, Executive Director of the Centre for Strategic and Policy Studies (CSPS), during a course on Improving Public Services and Governance Systems via e-Government held at the Sheraton Hotel in the capital yesterday. "Living in the age of rapid technological change, we must be prepared to update ourselves not to get left behind, of course, the seminar is significant because we want to be part of this new system to improve public services," he said.
CSPS is a think-tank established in 2006 with its primary function to conduct and promote research on strategic issues on Brunei.
The centre, said Dato Paduka Dr Hj Ismail, hopes to work closely with many more organisations with the common interests in delivering valuable strategic training programmes to enhance the human resource quality among the experts and professionals in the areas relevant to their expertise and profession.
The two-day workshop was conducted by Jeremy Millard, an e-Government expert from the Danish Technological Institute, who touches on orientations, the back office and services and followed by participation, trust technology and governance.
Among the objective of the workshop was to provide a deep insight into the way leading edge policy makers and practitioners are thinking about and planning for e-Government, an understanding of the main issues, opportunities and challenges for e-Government practitioners in terms of technology, governance and society (citizens, communities and business).
Furthermore it will also give an insight into successful e-Government examples and case studies which address these issues and challenges and opportunity to engage in professional and meaningful discussion about local e-Government challenges and questions, and pave the way for key e-Government good practice lessons for the next five years.
Clement Leong, Director at Best Practices Search and the organiser of the workshop, said that the course is aimed at transferring some of the best practices on e-Government research trend and the current best practices from the Europe and transfer to this region.
He hoped that participants would learn something from the course in terms of introducing some emerging e-government findings such as e-citizenship.
"This could be a new trend where Brunei government would like to explore further, new trends which is not available in this country," he said.
He believes that the delivery of public service can be done in a more efficient manner.
He went on to say that e-government stands on three major principles which are information, communication and transaction.
"Firstly, you have a service, a portal we talk about info dissemination; secondly is communication where the portal is used to communicate with the targeted stakeholders; and thirdly and the most important is transaction, the e-Government service should facilitate some transaction such as e-pay and e-licensing," he said.
Leong added that a good Info-comm technology system and performance system could reduce paper work from weeks to hours such as processing an international passport.
---
Autor(en)/Author(s): Syazwan Sadikin
Quelle/Source: Brunei Direct, 18.08.2009
Bitte besuchen Sie/Please visit:
