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The Government Service Insurance System (GSIS) has partnered with Globe Telecom Inc. for the roll out of the state agency’s Wireless Automated Processing System (GWAPS) kiosks.

GWAPS is a secure system that performs remote, paperless transactions. A GWAPS kiosk resembles an ATM and adopts world-class technologies such as radio-frequency identification or RFID recognition, biometrics and virtual private networks.

The easy-to-use terminals are powered by Globe Business and allow GSIS members to carry out various transactions through the GWAPS, including loan applications and checking of personal records.

Some 750 kiosks were initially deployed nationwide, with an additional 350 units more to be rolled out this year.

In all, GWAPS kiosks in GSIS offices nationwide as well as in other government offices will number more than 1,000, ready to serve millions of government workers and pensioners when they perform transactions such as updating of personal records and loan applications.

“We are pleased to partner with Globe through the GWAPS kiosks project. Our 750 kiosks deployed across the country offer greater convenience to our 1.7 million members and pensioners. They can apply for their loans, check their records or request to update their accounts, without the need to visit our offices,” GSIS President and General Manager Robert G. Vergara said in a statement.

For his part, Globe Business Head Jesus Romero noted that the GWAPS project is one of most innovative projects initiated by Globe and GSIS, leveraging on the ICT competencies of Globe Business to provide simple, seamless and relevant services to millions of state workers and pensioners.

“We are delighted to be in a strategic partnership with GSIS. Providing innovative services to the public has always been one of the key initiatives of Globe, and we want to help GSIS realize its new slogan ‘Maaasahan ng Lingkod-Bayan’ by delivering efficient and effective solutions to the nation. Through GWAPS, millions of government workers and pensioners need not travel to GSIS offices and can instead process transactions in a quick and easy manner.

This is truly an example of expedient public service, made possible through the effective use of ICT by Globe,” said Romero.

Globe Telecom has been in partnership with the GSIS for over a decade, with ICT solutions spanning voice, mobile and data connectivity.

Aside from the GSIS, Globe Business has been successfully collaborating with various government offices in employing relevant products and services that enhance the level of service given to the public sector.

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Autor(en)/Author(s): Lenie Lectura

Quelle/Source: Business Mirror, 02.08.2012

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