Alejandro P. Melchor III, deputy executive director for ICT Industry Development of the Information and Communications Technology Office (ICTO) told the meeting of the American Chamber of Commerce of the Phil-ippine Inc. (AmCham) that under the value-chain program, the Philippines intends to become market leader in the United Kingdom and Australia in voice business process outsourcing (BPO).
"We aim to harness Philippine competitive advantages to attain world leadership in four more fast-growing services and double our market share in three others," he noted.
Melchor identified the four fast- growing services as healthcare information management outsourcing, finance and accounting out¬sourcing, human resource outsourcing and creative process outsourcing.
"Philippine healthcare outsourcing segment grew by 172 percent in 2011 and we can be a global leader in this estimated $65-billion opportunity," he said.
Melchor is optimistic that the Philippines has a competitive advantage to dominate this offshoring opportunity, with its large talent pool of certified nurses.
He said other fast-growing services which the country aims to double its market share are infor¬mation technology (IT) outsourcing, engineering services outsourcing and multilingual BPO.
"Filipino IT professionals are becoming a global brand; actively recruited by other countries," he noted.
Other development programs created for the ICT industry are tal¬ent development, Next Wave Cities, domestic ICT industry development, ICT-enabled creative industries de¬velopment, and ICT marketing and research.
Melchor said the ICT workforce capability-development program aims to augment efforts of the Com¬mission on Higher Education (CHEd) and Technical Education and Skills Development Authority (TESDA) and support programs of the Business Processing Association of the Philip¬pines (BPAP).
Such program intends to triple the size of ICT talent pool by 2016, improve the employability by 200 percent and develop the core skills required by the industry, he said.
A public-private partnership for ICT (iPPP) initiative was recently launched to boost the government and private sector collaboration in the development of the ICT sector.
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Autor(en)/Author(s): Edu Lopez
Quelle/Source: Manila Bulletin, 20.04.2012
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