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Donnerstag, 1.05.2025
Transforming Government since 2001
Sri Lanka’s government modernisers are now drafting a new e-Government policy as it prepares to embark on what the ICT Agency of Sri Lanka (ICTA) calls an ‘era of better governance’.

The discussions on the need for a new e-Government policy was highlighted during a high-level workshop which gathered a number of Chief Innovation Officers, and key persons from the academe and the private sector.

According to an official statement, while Sri Lanka’s stellar achievements in e-Government is enough reason to celebrate, the ICTA and the delegates felt it was imperative to change several aspects of the e-Government policy to make it more dynamic and responsive to today’s fast paced innovation.

To do this, the policy review committee took a bold and new approach in drafting the new e-Government policy. Deviating from a structured and rigid approach of discussing the salient points of the new policy amongst themselves, the committee decided to focus on ten major objectives of Good Governance and ask citizens and relevant stakeholders for their feedback and opinion.

The objectives are as follows:

  • Objective 1 – Make government information available and accessible electronically to citizens through multiple channels
  • Objective 2 – Make government services electronically available and accessible to all citizens via multiple channels in a citizen friendly manner
  • Objective 3 – Improve/Re-engineer government processes to be citizen centric
  • Objective 4 – Use e-Government to eliminate duplication in ICT Infrastructure, information collection, government processes and ICT solutions within and across government organizations
  • Objective 5 - Use of ICT to achieve, measure, monitor and publish defined service levels for all government services
  • Objective 6 – Address the requirements/needs of marginalized communities through ICT
  • Objective 7 – Implement processes and systems in government organisations to be highly responsive and interactive through the use of ICT
  • Objective 8 – Enable citizen engagement through electronic means for consensus driven, public policy and decision making process wherever authorised
  • Objective 9 – Strengthen rule of law through the use of ICT
  • Objective 10 – Establish and implement of a proper enabling operational framework for successful eGovernance

The Government is inviting citizens to send their comments and feedback till the 31st December.

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Autor(en)/Author(s): Clarice Africa

Quelle/Source: futureGov, 17.12.2013

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