Manukau City Council's new US$2.27 million flagship library opened last month, and is the first public library in the country to use a RFID system. The RFID deployment enables librarians to use an RFID antenna to scan shelves for books that are missing or in the wrong place. The library has also adopted a self-issue system, which allows users to scan their library card and the books they require, and follow a series of simple prompts on a computer screen.
While the library provides all the services traditionally expected from a library, it leverages technology to operate on the principles of retail design and customer service - 'to provide a unique lifestyle experience for users'.
Quelle: Public Sector Technology & Management, 22.11.2004
