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Samstag, 23.11.2024
Transforming Government since 2001

Dubai's Roads and Transport Authority (RTA) has rolled out self-service kiosks across the city that allow residents to renew their driving licenses in just three minutes. A video recently showcased a Dubai resident using one of these kiosks, with the entire renewal process completed quickly and seamlessly. The initiative offers a modern solution to save time and cut down on queues at RTA centers.

Multiple Services, All in One Place

The RTA has installed 32 of these kiosks in 21 locations, including the main RTA headquarters, customer happiness centers, and high-traffic areas like Tasjeel in Al Barsha. The kiosks provide around-the-clock access to 28 different digital services beyond just license renewals, including vehicle licensing, driver services, parking, and even nol card management.

Easy-to-Use, Cashless Payments

To renew a license, users need only insert their Emirates ID, pay the renewal fee with cash, a credit card, or NFC-enabled smartphones, and follow a few simple prompts. The machine verifies their identity, processes the request, and prints the updated license on the spot—no paperwork required.

Aligned with Dubai’s Smart City Vision

With this new service, the RTA continues to support Dubai’s Smart City vision, enhancing city services through technology and reducing reliance on traditional procedures. By making services more accessible and reducing wait times, Dubai strengthens its position as a leader in smart city infrastructure.

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Quelle/Source: UAE Moments, 08.11.2024

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