The pioneering ict body showcases several of its leading e-government platforms including its spatial data infrastructure and abu dhabi contact centre
Abu Dhabi Systems and Information Centre (ADSIC), the government entity responsibly for the emirate's ITC agenda, recently showcased its pioneering efforts in enabling the digital transformation of Government services and delivery through a number of innovative added-value multiple digital channels during the Bahrain International e-Government Forum 2015, last week.
Held from 15 to 19 of May, the five day knowledge sharing ICT event aimed at bringing together the brightest minds and the latest solutions in the global e-Government arena, with a focus on the private sector.
Commenting on the recent participation, H.E Rashed Lahej Al Mansoori, Director General at ADSIC said, "ADSIC's participation in the Bahrain International e-Government Forum 2015 provided an ideal platform for us to highlight our ongoing efforts in raising ICT awareness and strengthening e-government capacity building in the UAE's capital. It was definitely inspiring to be among a number of prominent international speakers who came together to share their visions, experiences and future forecasts regarding international e-government technologies."
"Our commitment to raising knowledge and competency levels of our Government constituents can been seen in all our operations and events such as the Bahrain Forum, provide a direct opportunity to gain insights about how best to improve our ICT policies, standards, and guidelines to help safeguard and improve the quality of Government information assets."
As part of ADSIC's participation in the conference, Ms. Khawla Al Fahim Acting Executive Director of SDI delivered a detailed overview on ADSIC's vision and strategic objectives as it builds a robust and sustainable e-Government infrastructure in the Emirate of Abu Dhabi. The senior ADSIC executive also shed the spotlight on the importance of developing a wide range of shared government ICT platforms to facilitate the deployment and sustenance of security and high performance, while implementing shared government ICT systems and applications to ensure the provisioning of effective Government services.
Al Fahim also gave an overview on Abu Dhabi's Geo Spatial Data Infrastructure, also known as (SDI), which utilizes GIS data as a fundamental infrastructure component for national, physical, cultural and economic development, from highways to telecommunications, networks to health care and education to tourism facilities. SDI also plays a key role in utility management, land records, urban planning, emergency and environmental management, in addition to the fields of transportation and commerce.
Khawla Al Hakim said, "SDI has empowered the Abu Dhabi Government and society by offering convenient, open-access and up-to-date geographic information and spatially enabled e-government services, which have visibly increased Government services per channel.
Al Hakim added, "ADSIC has put in place adequate tools and methodologies for evaluating impact, strategies, analysis and performance of SDI to achieve better outcomes and decision making processes for both Government entities and various end-user customers benefiting directly from the technology."
Mr. Khaled Al Sheikh Government Relations Manager at ADSIC also delivered a comprehensive presentation during the Bahrain International e-Government Forum on the pioneering Abu Dhabi Contact Centre in Al Ain, which recently celebrated one year of establishment last February.
Al Sheikh stated, "Our presentation on the Abu Dhabi Contact Centre was definitely a key area for us to demonstrate in front of our counterparts at the Forum, as it effectively played a noticeable role in accelerating the speed and quality of services provided to customers across Abu Dhabi. It has also established itself as a reliable and holistic e-government channel for all end-users."
In recent years, ADSIC managed to achieve significant advances in the ICT domain by prioritizing its operations in line with Abu Dhabi's overarching national policies in order to contribute to various economic sectors directly. This includes areas such as ICT enterprise agreements that contribute to social and human resources, electronic student information system, digital literacy initiatives, Jobs Abu Dhabi Portal, Abu Dhabi e-Government Porta and No Objection Certificates Program, among others.
The Bahrain International e-Government Forum 2015 included a number of specialized workshops and key note speeches from local, regional and global experts covering social media marketing, e-government, spatial data, ICT engineering and smart cities.
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Quelle/Source: Zawya, 05.04.2015
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