The board evaluated the progress achieved in the wider application of the CMS systems by the various Dubai government departments with a view to standardizing content for faster access, customer-centricity and user-friendliness.
Salem Al Shair, Director eServices, Dubai eGovernment, who chaired the meeting, highlighted the need for faster adoption of the CMS among all participating departments in order to progress to the next level of eServices implementation.
"The active participation of the fourteen departments has increased Dubai eGovernment's efforts at promoting the integration of CMS for more effective content management," said Anas Haddad, Content Manager, Dubai eGovernment.
"Encouraged by the response, many other departments have displayed greater interest in the new system and we expect many more to join in the near future. The recent Content Advisory Board meeting evaluated the performance of the system and discussed how members had benefited from its adoption, because of the centralized and unified administration application."
Khawla Salem, IT Manager, Department of Information, suggested the initiative of a new, dedicated TV programme on eGovernment. The proposal was welcomed and accepted by the board, which recommended further discussions. It was agreed that all Dubai government departments would be part of the proposed TV show.
The board also discussed the proposal for a regular forum to analyze new ideas, with a view to adding new features to eGovernment services.
The meeting took note of the participating departments and organizations. The Department of Health and Medical Services and the Dubai Civil Defence department have already announced the integration of their systems with Dubai eGovernment's advanced Content Management System (CMS). The Content Advisory board was also updated about the revamped portal for Dubai Excellence Award programme (The Executive Office). All other government departments are in the advanced phase of development, including Dubai Medical Zone, Dubai Quality Award, Financial Auditing Department, Dubai Workshop, Dubai Airport Free Zone, Dubai Tourism and Commerce Marketing Department, Sheikh Mohammed bin Rashid Al Maktoum Humanitarian and Charity Foundation, Awqaf Department, Dubai Women's Association Al Nahda, Dubai Development Board, Dubai Transportation Department and Dubai Chamber of Commerce & Industry.
Haddad said the implementation of the new CMS had enabled different government departments to integrate their Web services with the unified portal, facilitating decentralized content management, allowing each department the autonomy to manage its own content, while remaining an integral part of the portal.
Highlighting the key elements of the CMS, Haddad said: "Representatives of different government departments have been trained on the technical aspects of uploading and publishing of content. It is pleasing to see that many departments have shown great enthusiasm in adopting the CMS, because it enables systematic categorization of topics, resulting in easy navigation as well as quick and desired content retrieval with minimum clicks. We are proud to say that the CMS has made information retrieval several times faster than standard HTML publishing."
"As Dubai eGovernment gets closer to the objective of offering most public services online through the shared Content Management System, the need for all participating departments to make optimum use of the advanced features has become critical," said Haddad. "The content management advisory board expressed satisfaction at the progress achieved so far but called for greater acceleration, to enable Dubai eGovernment to maintain its plan of offering over 70 per cent of eServices online by the year 2005."
Quelle: AME Info
