IfG.CC - The Potsdam eGovernment Competence Center

Dubai eGovernment's Infrastructure Management Department has completed upgrades to the Government Information Network (GIN) as part of its commitment to facilitate the emirate's eTransformation and develop faster and easier access to its eServices. GIN serves as the cornerstone of the electronic infrastructure connecting government systems that effectively transfers information and handles transactions. "For updating the Government Information Network, we used the advanced 'Cloud Computing' technology to connect both local government departments in Dubai and regular clients. This involved increasing capacity by up to 300 per cent for the main network lines in order to meet the growing demand for eServices, adopting advanced technologies that meet the highest international standards, and accommodating additional capabilities required by the introduction of new services in local departments to cater to the future needs of all community segments. Moreover, the speed of information exchange was also boosted by up to 200 per cent," said Ahmed Bin Humaidan, Director General of Dubai eGovernment.

"Dubai eGovernment spares no effort to apply the world's latest technologies, electronic components and infrastructure to make it easier for government departments to offer secure and high-quality eServices to the public and thus excel in their specialized fields. Our decision to adopt shared service systems is based on the cost savings, flexibility and operational efficiency made possible by such structures, which are in line with general trends influenced by current global economic conditions," added Bin Humaidan.

Matar Al Humairi, Director of Infrastructure Management Department, Dubai eGovernment, commented: "These upgrades significantly enhance connectivity and enable highly-efficient servicing of departmental business 24 hours a day. They support the departments' information requirements in line with the vision of providing a one-stop-shop for client transactions and include high-level security features to prevent external intrusions and interference."

"The enhancements represent the second stage of plans set forth by Dubai eGovernment in 2009 to upgrade the electronic networks of 36 local government departments. This phase was originally intended to cover the main network lines only but eventually expanded to include spare lines as well. The latest upgrades constitute 50 per cent of the entire plan," he added.

Describing the benefits of the upgrades, Al Humairi said: "The network improvements have resulted in a 50 per cent increase in internet speed and therefore higher inter-departmental connectivity and communications. They have also enabled departments to gain access to advanced technologies and have substantially helped reduce operational costs."

The Infrastructure Management Department, which handled the implementation of the GIN upgrades, is one of three Dubai eGovernment sections that also include eServices and Government Resource Planning (GRP). Over the past few years Dubai eGovernment has built a unified, safe, cost-effective and highly reliable government information network to underpin Dubai's electronic infrastructure. This network is managed by dedicated personnel who enforce policies for external connections and constantly monitor performance to guarantee uninterrupted work and immediate intervention during emergencies.

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Quelle/Source: Al Bawaba, 24.08.2010

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