The CM said that the implementation of this system would ensure tracking of files and petitions online and this would benefit a petitioner who need not come back to the Secretariat to know its status. “Today, it’s virtually impossible to know the status of a file in the Secretariat. My office would upload information about all the petitions we receive and after they forward it to the concerned department, we expect them to update the status and information about the action taken”, he added.
IDEAS is currently being used in the Offices of 12 Ministers and 28 Offices of the Administrative Departments in the Government Secretariat under the Secretariat Internet Communication System. Apart from these, this system has also been implemented in the Office of the Transport Commissioner, Office of the Director of Technical Education, Legislative Assembly (Niyamasabha) and the Kerala State Planning Board.
Developed by the National Informatics Centre (NIC), Kerala and supported by the Kerala State IT Mission, IDEAS is an advanced file information system built on Free and Open Source Software (FOSS). It is a web based file tracking system that records details of the documents that come into a government office, like Petitions received from citizens, or ‘Tapal’s received as communications from other offices. Officers can use the web interface to record or query information of the petitions, tapals or files within their Offices using Internet or the government's own State Wide Area Network (KSWAN). Citizens and Officers alike can obtain online information about the movement of files. There is also a provision for SMS that reverts with status of a petition or file against its reference number.
Click here to access IDEAS online.
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Autor(en)/Author(s): Anil Philip
Quelle/Source: Kerala IT News, 16.08.2011
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