Citizens can take advantage of this new service by visiting www.RI.gov. The user-friendly service only requires a few pieces of information to retrieve a status report, including the taxpayer's name, social security number, and the expected amount of the return.
"We ask for this information to protect the privacy of every taxpayer," said Joan Gammon, general manager of RI.gov. "Very specific pieces of data are required to access a pending return status report, and we encourage taxpayers to have to have a copy of their returns available when they go online to use the service."
The service is updated on a regular basis and lets users know if their returns have been processed, mailed, or are being further evaluated because of processing problems.
Rhode Island processes approximately 550,000 personal income tax returns every year.
"We're very pleased to be adding the tax refund status tool to our growing suite of eGovernment services," said Tom Collins, Rhode Island Chief Information Officer. "It is another very useful example of how Rhode Island is continuing to use technology to increase service to our citizens while decreasing the expenses of offering such services."
The tax return status report is one of many online services created without taxpayer expense as part of a zero-dollar partnership between the state of Rhode Island and New England Interactive, a subsidiary of eGovernment firm NIC (Nasdaq:EGOV) that manages RI.gov on behalf of the state.
About RI.gov
RI.gov is Rhode Island's home page and official Web site (www.RI.gov), a collaborative effort between the state of Rhode Island and New England Interactive. The RI.gov site and services are developed and maintained by New England Interactive, a wholly owned subsidiary of the eGovernment firm NIC.
Quelle: Business Wire, 13.04.2004
