Covansys (Nasdaq: CVNS), a global consulting and technology services company, today announced the implementation of a Vehicle Registration Renewal System for the Oregon Department of Transportation Driver and Motor Vehicles Services Division. Located at www.OregonDMV.com, the new system brings true e-government services to the drivers of Oregon by providing online access to the vehicle registration renewal process. Online registration renewal is among the first e-government services created under the 'DMV from Home' strategy, one of our many efforts at regulatory streamlining, said Bruce Warner, director, Oregon Department of Transportation. It also is part of our effort to maintain good customer service in an era of tighter budgets with a smaller workforce.
The Vehicle Registration Renewal System provides drivers with the convenience of renewing vehicles from home and using a credit card for payment. In addition to registration renewal, an improved address change capability allows drivers to update their address via the web. Drivers were previously able to submit address changes online, but those changes then had to be manually entered into the legacy system by DMV staff. Changes are now processed in real-time.
Response to the new system has been extremely positive. Of the hundreds of anonymous users who provided positive feedback online, three drivers said:
-- Good site, good process. State government at its best!
-- It was very nice and effective to be able to renew my tags via the 'net. Thank you for saving me lots of time, and the time of the people at the local DMV office.
-- It was easy to use and I appreciate not having to take a number and using precious time. Thank you for going online.
Oregon's new Vehicle Registration System was developed in the United States using J2EE technical architecture and IBM WebSphere Internet infrastructure software. It was deployed in an IBM Z/OS environment and was integrated with legacy DMV applications as well as IBM's Payment Manager for credit card payment approval and processing. To help ensure predictable results and deliver the project on time, Covansys also utilized the IBM Rational Unified Process(R), or RUP(R), for customized software development process guidance.
Not only do systems like Oregon DMV help states meet their business and economic goals, but they significantly enhance the experience citizens have in interacting with their government, said Arvind Malhotra, senior vice president of Covansys' Public Sector. Oregon's improved vehicle registration capabilities provide simple and convenient services that drivers truly appreciate because it saves them time. We are pleased to have helped Oregon bring e-government to their drivers.
For the past 19 years, Covansys has provided public sector solutions to more than 47 states plus the Virgin Islands, District of Columbia and Guam in the areas of health and human services, public retirement, public health, motor vehicle services and unemployment insurance systems. Covansys derives more than 25 percent of its current annual revenues from state and local government clients.
Quelle: TMCnet, 06.04.2004
