This year, Texas.gov, the official website for the state of Texas, has been recognized repeatedly for providing Texans with a positive, successful user experience when they access government services anytime, anywhere. Recent accolades include:
- Best of Web – Texas.gov was named a top 10 finalist by the Center for Digital Government for the third straight year. Noteworthy accomplishments for Texas.gov in 2012 included the launch of a mobile site, m.texas.gov; significant enhancements to the industry-pioneering Search functionality; the development of specialized landing pages for popular topics: Driver, Work, Pay and Records; and geo-location improvements for Information Near You.
- Interactive Media Awards (IMA) – Texas.gov/Driver, a specialized landing page that serves as a convenient, user-centered resource for Texans to access driver-related information and online services, was awarded an Outstanding Achievement Award by IMA.
The true value of the Texas.gov experience extends beyond the first few pages of our website. Every day, more than 68,000 users visit Texas.gov to complete a government transaction. Featuring responsive design, 100 percent accessibility, and plain language, Texas.gov delivers online services that offer an impeccable user experience on any device. These online applications have garnered several awards:
- ClearMark Awards – Two Texas.gov online applications were recognized by the Center for Plain Language for clear communication and plain language in the Website/Dynamic Media: Public Sector category – the Texas Department of Public Safety Driver License Renewal application and the City of Houston Ticket Payment application.
- Digital Government Achievement Awards (DGAA) – Texas.gov applications were honored in the Government to Business category for Nurse License Renewal, and in the Government to Citizen category for Driver License Eligibility and Reinstatement and Driver License Renewal.
We know constituents value the convenience of Texas.gov, and the State of Texas works more efficiently when Texans go online. As such, Texas.gov is the only state portal that executes an annual, statewide marketing campaign to promote the website and drive adoption of online services. The 2011 Texas.gov marketing campaign received three awards:
- Bronze Quill Awards – The Austin Chapter of the International Association of Business Communicators presented two awards to Texas.gov in the Communications Management category for the overall marketing campaign and the Communications Creative category for the online advertising campaign.
- GovMark Award – The GovMark Council recognized Texas.gov with an honorable mention for Best Digital Program.
"As CIO for the State of Texas, and Executive Director of the Texas Department of Information Resources (DIR), I am extremely proud of the DIR and Texas.gov team and their accomplishments," said Karen Robinson. "The positive feedback we receive from citizens confirms what these eGovernment awards have recognized – Texas.gov makes it easy for Texans to transact and connect with their government."
About Texas.gov
Texas.gov is the official website of the state of Texas (www.texas.gov) and is a collaborative public/private partnership managed by the Department of Information Resources (DIR). Texas.gov helps state and local government entities Web-enable their services and operates without tax funds through a partnership between the state and Texas NICUSA, LLC. Texas NICUSA builds, operates, maintains, and markets Texas.gov and is part of eGovernment firm NIC’s (NASDAQ: EGOV) family of companies. Since its launch in 2000, Texas.gov has securely processed more than 165 million financial transactions and collected more than $23 billion on behalf of participating entities.
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Autor(en)/Author(s): Jennifer Buaas
Quelle/Source: Business Wire, 12.09.2012
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