As government call centers grapple with the nationwide staffing shortage and an influx in demand, some are implementing artificial intelligence tools to improve wait times and accessibility for callers.
Large cities in California, Oregon and Texas are looking to artificial intelligence to combat call center staffing shortages and a backlog of resident calls.
Weiterlesen: US: Can Artificial Intelligence Help With 911 Staff Shortages?
Self-funding project to reduce city's carbon footprint, enable critical infrastructure upgrades and create local jobs
The City of Fullerton has contracted with NORESCO, a national leader in energy efficiency, resiliency and infrastructure solutions, to implement an $8.4 million energy efficiency project guaranteed to save $12.1 million during the contract period. Funded entirely from generated savings, the project demonstrates that energy savings can help local governments tackle deferred maintenance while also expanding smart city technologies and distributed energy resources.
Smart cities are coming.
Weaving together the benefits of artificial intelligence (AI), augmented reality (AR), the Internet of Things (IoT), geopositioning, machine learning and more, the cities of the future will be interconnected in ways only science fiction writers have previously imagined. All our appliances will know our habits and tendencies and will automate the drudgery of day-to-day living. Our trips outdoors will be guided and routed to ensure an efficient path. Anywhere we go—schools, hospitals, airports and grocery stores—will be a smart facility as well, with streamlined and convenient experiences.
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The US city of Chicago, in partnership with technology firm Ameresco, has completed its Chicago Smart Lighting Programme.
The programme includes the modernisation of 280 street lighting fixtures with smart models for improved energy efficiency and smart city- use cases.
The $160 million initiative is the largest city-led wireless smart street lighting project in the US, according to the statement.
Weiterlesen: US: Illinois: Chicago completes smart street lighting project with Ameresco
Surveillance is a rising concern as cities invest in more self-monitoring, analysis, and reporting technology (SMART).
The classic problems cities face are poverty, traffic, public safety, energy and water. Some are turning to technology in hopes of addressing some of those issues.
Weiterlesen: US: Spread of 'smart city' technology raises privacy concerns